Returns, Exchanges & Transfers
- What is the MarkKnopfler.com Store return/refund policy?
In order to keep our prices as low as possible, ALL SALES ARE FINAL! We are unable to exchange items or offer you a refund for any reason other than if the products you received are damaged, defective or incorrect.
When you place your order you are entering into a contractual agreement for your order and we will proceed with charging your indicated payment method and delivering the products and/or services.
If the product you receive is remarkably different than what was advertised on MarkKnopfler.com, or if you received a damaged, defective, or incorrect item, please contact us using one of the methods outlined in the Contact Us section.
- Can I return tickets I have purchased through MarkKnopfler.com?
No; unfortunately we are unable to accommodate ticket returns.
- I am no longer able to attend the show I’ve purchased tickets for. Can I transfer them to someone else?
No; unfortunately we are unable to accommodate ticket transfers.
If you are buying tickets as a gift for someone else, please include the name of the person during the checkout process. If the gift recipient’s name is not indicated at time of purchase, tickets cannot be transferred at a later time.
- Can I exchange the tickets I have purchased through MarkKnopfler.com for a different show?
No; unfortunately we are unable to exchange tickets from one venue to another.