Returns & More
Returns, Exchanges & Transfers
What is the MarkKnopfler.com Store return/refund policy?
In order to keep our prices as low as possible, ALL SALES ARE FINAL! We are unable to exchange items or offer you a refund for any reason other than if the products you received are damaged, defective or incorrect.
When you place your order you are entering into a contractual agreement for your order and we will proceed with charging your indicated payment method and delivering the products and/or services.
If the product you receive is remarkably different than what was advertised on MarkKnopfler.com, or if you received a damaged, defective, or incorrect item, please contact us using one of the methods outlined in the Contact Us section
the Contact Us section
Can I return tickets I have purchased through MarkKnopfler.com?
No; unfortunately we are unable to accommodate ticket returns.
Can I exchange the tickets I have purchased through MarkKnopfler.com for a different show?
No; unfortunately we are unable to exchange tickets from one venue to another.
I am no longer able to attend the show I’ve purchased tickets for. Can I transfer them to someone else?
No; unfortunately we are unable to accommodate ticket transfers.